Connect Claude on the web (claude.ai) to your store

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Connect Claude on the web (claude.ai) to your store

Claude on the web (claude.ai) and the Claude mobile apps can connect directly to your LaunchMyStore store as a custom connector. Once connected, you can ask Claude to manage products, check orders, pull sales reports, create discount codes, and more — straight from any chat, with no software to install and no token to copy.

Unlike Claude Desktop or Cursor (which use a pasted access token), claude.ai connects with a secure OAuth login: you sign in to your LaunchMyStore admin once, approve the connection, and you're done.

Before you start

  • You need a LaunchMyStore merchant account (the login you use for your admin dashboard).
  • Custom connectors are available on Claude's paid plans. Check Claude's plan details if you don't see the option.

Step 1 — Add the custom connector in Claude

  1. In Claude, open Settings → Connectors.
  2. Click Add custom connector.
  3. Paste this URL into the server URL field:
    https://api.launchmystore.io/mcp
  4. Leave the Advanced settings (OAuth Client ID and Client Secret) empty — Claude sets everything up automatically.
  5. Click Add.

Step 2 — Sign in and authorize

  1. Click Connect on the new connector.
  2. A LaunchMyStore login page opens in a new tab. Sign in with your merchant account.
  3. Review the consent screen and click Authorize.
  4. You're sent back to Claude and the connector shows as connected.

Safety tip: only click Authorize if you started the connection yourself from Claude. Approving gives Claude the same store access your admin account has.

Step 3 — Use your store in any chat

Open a chat, click the tools menu, and enable the LaunchMyStore tools you want. Then just ask:

  • "Show me this week's sales compared to last week."
  • "Create a 10% discount code for the summer collection, valid through Sunday."
  • "Which products are low on stock?"
  • "Draft a new page announcing our holiday shipping deadlines."

Disconnecting or revoking access

  • From Claude: open Settings → Connectors and remove or disconnect the connector.
  • From LaunchMyStore: in your admin, go to Settings → AI Connector (MCP) and click Revoke & regenerate. This instantly disconnects claude.ai and any other AI clients (Claude Desktop, Cursor, etc.) using your store's credentials. To reconnect claude.ai afterwards, click Connect on the connector again — you'll go through the same quick login.

Troubleshooting

Claude says the connector failed to connect

Check the URL is exactly https://api.launchmystore.io/mcp — no trailing slash, and not the /mcp/sse address used by desktop clients.

I filled in the OAuth Client ID / Secret fields and it won't connect

Remove them and try again. LaunchMyStore registers Claude automatically; credentials from another service will be rejected.

The connector worked before, but tool calls suddenly fail

Your store's AI credentials were probably revoked (via Revoke & regenerate, or a password change). Open Settings → Connectors in Claude and click Connect to re-authorize.

Go back to Claude and click Connect on the connector again — the authorization screen appears once you're signed in.

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