Your store's shipping setup controls how delivery cost and timeframe are calculated for buyers at checkout. LaunchMyStore supports flat-rate shipping per zone, weight-based and price-based rates, and custom rates from delivery customization apps.
Where shipping lives in the admin
Open your admin and go to Settings → Shipping & Delivery. From there you can:
- Define shipping zones (groups of countries / states).
- Attach rates to each zone — flat fee, free over threshold, weight-based, or price-based.
- Set the processing time and delivery window shown to customers.
- Configure local pickup per warehouse.
Step 1 — Create shipping zones
- Click Add zone.
- Give it a name (for example Domestic, EU, Rest of World).
- Add the countries or states this zone covers.
- Save.
Step 2 — Add rates to each zone
Inside a zone, choose how the price is calculated:
- Flat rate — one fixed amount per order, for example $5.
- Free shipping — either always free, or free over a threshold (for example free above $50).
- Price-based — tiered by cart subtotal.
- Weight-based — tiered by total order weight using product weight values from the catalog.
Step 3 — Set processing time
The processing time appears on product pages and at checkout. A 3–5 business day window is selected by default. Update it under Settings → Shipping & Delivery → Processing time.
Step 4 — Enable local pickup (optional)
If you have one or more warehouses configured, you can offer in-store pickup as a fulfilment option. Customers pick a warehouse at checkout and pay no shipping fee.
Custom rates from apps
Installed apps with a delivery customization or shipping rate function can rename, hide, reorder, or inject extra rates at checkout. These appear alongside the rates you configure here.
FAQ
Can I charge different rates by country?
Yes. Create a separate shipping zone for each country or region and add its own rates. A zone can also cover multiple countries that share the same rate table.
How do I offer free shipping above a cart total?
Inside the zone, add a rate of type Free shipping and set the minimum order value (for example $75). The rate appears at checkout only when the cart exceeds that subtotal.
How do I exclude certain products from a shipping zone?
Use a delivery customization app to hide rates for specific SKUs, or mark the product as digital so no shipping is required.
Why does a customer see "No shipping methods available"?
It means the customer's address is not covered by any active zone. Either extend an existing zone to include their country/state, or create a new zone for that region.