Create a staff account on LaunchMyStore

Staff accounts let you invite team members into your store with their own login and a role that controls which areas of the admin they can access. Each staff member sees only what their role permits, and you can revoke access at any time.

Invite a staff member

1. Open the admin and go to Settings → Staff accounts.
2. Click Add staff account.
3. Enter the staff member's name, email (or phone), and pick a role.
4. Optionally restrict the role with permission overrides.
5. Click Send invite.

The staff member receives an email invite. They click the link, set a password, and land in their own scoped view of the admin.

Built-in roles

• Administrator — full access to every feature except billing and store deletion.
• Supervisor — access to orders, products, customers, shipping, marketing, and analytics. Cannot view payouts, finance, billing, or staff settings.
• Employee — access to orders, customers, and shipping only. Useful for warehouse and fulfilment staff.
• POS cashier — can sign in at the point of sale, ring up sales, and accept refunds, but cannot access the web admin.
• Custom — build your own role by checking individual permissions (orders, products, customers, marketing, analytics, settings, etc.).

Manage existing staff

From Settings → Staff accounts you can:

• Change a staff member's role or permissions.
• Reset their password.
• Suspend access without deleting their record.
• Remove the staff account entirely.

Audit logs record who did what in the admin, so you can see which staff member edited a product or processed a refund.

Staff and the point of sale

Staff with a POS role can sign in to the POS app, open and close shifts, ring up sales, and (with the right permission) issue refunds. Each POS shift records which staff member is the owner and which staff are contributors so commissions and shift reports tie back to the correct people.

FAQ

How many staff accounts can I create?

Depends on your plan. Lower tiers include a small number of staff seats; higher tiers include more. POS seats are tracked separately — check your plan's limits under Account → Plan.

Can staff log in with Google?

Yes — if the invited email is a Google account, the staff member can choose Google sign-in on the login screen.

Can I see what a staff member did?

Yes. Open Settings → Activity log. It records logins, order edits, refunds, product edits, and other admin actions with the staff name and timestamp.

Does removing staff cancel their POS shift?

Open shifts are closed automatically when a staff account is removed. Sales and refunds remain tied to the staff record for reporting purposes.

Can I limit a staff member to a single warehouse?

Yes — on the role detail screen, restrict the staff member to specific warehouses. They will only see orders and inventory for those warehouses.