Create a staff account on LaunchMyStore

Staff accounts let you invite team members into your store with their own login and a role that controls which areas of the admin they can access. Each staff member sees only what their role permits, and you can remove their access at any time.

Invite a staff member

1. Open the admin and go to Settings → Staff accounts.
2. Click Add Staff.
3. Enter the staff member's email and name, then pick a role.
4. Click Add Staff to send the invite.

The staff member receives an email with a generated password and a link to verify their account. Once they verify, they sign in with that email and password and land in their own scoped view of the admin.

Built-in roles

There are three roles to choose from:

• Admin — can access all the features of your dashboard.
• Manager - Store — can access all of your store dashboard except payouts, account, and reports.
• Staff - Store — can access only the order and delivery features of your store dashboard.

Manage existing staff

From Settings → Staff accounts you can:

• Edit a staff member's name or role.
• Remove the staff account entirely.

Staff and the point of sale

You can give a staff member a 4-digit POS PIN so they can sign in at the register. When editing a staff member you can also fine-tune their POS permissions — for example whether they can process refunds, void or cancel sales, close a shift, edit an item's price at the till, open the cash drawer, or view staff activity — along with a maximum manual discount percentage. These overrides default to the values for the selected role.

Each POS shift records which staff member is the owner and which staff are contributors, so sales and shift reports tie back to the correct people.

Working with an agency or freelancer?

You don't need to create a staff account for someone outside your business. If they have their own LaunchMyStore account, they can request partner access to your store, and you approve it under Affiliates → Access to your store. Partner access never includes billing, payment details, payouts or staff, and you can remove it at any time. See Let a partner or agency help manage your store.

FAQ

How many staff accounts can I create?

It depends on your plan. Lower tiers include a small number of staff seats and higher tiers include more. Check your plan's limits under Account → Plan.

Can staff log in with Google?

Yes — if the invited email is a Google account, the staff member can choose Google sign-in on the login screen.

Can I see what a staff member did at the point of sale?

Yes. The POS includes a staff activity view (for staff with the right permission) that records POS actions such as shift open and close, drawer opens, refunds, voids, exchanges, returns, discounts, and staff logins, each with the staff name and timestamp.

How do I change a staff member's access?

Open Settings → Staff accounts, edit the staff member, and choose a different role. To revoke access completely, remove the staff account.