Upgrade your LaunchMyStore plan
Upgrading moves your store to a plan with lower service fees, more staff seats, more POS seats, advanced features, and priority support. When you upgrade mid-cycle you only pay the price difference, prorated for the time remaining on your current plan.
Available plans
- Free — build your store, run a small catalog, pay a service fee per order.
- Starter / Silver — lower service fee, basic apps and staff seats.
- Growth / Gold — advanced apps, more staff, abandoned-cart recovery, analytics upgrades.
- Platinum — multiple POS seats, multiple warehouses, advanced reporting.
- Infinity — 0.99% service fee (free on COD), unlimited staff, all apps included.
Each tier is billed monthly, quarterly, or annually. Annual billing carries a discount.
How to upgrade
- Sign in to the admin.
- Open Account → Plan (or click Upgrade from the dashboard banner).
- Pick the plan and billing cycle (monthly / quarterly / annual).
- Click Continue to payment.
- The next screen shows the prorated price — remaining value of your current plan is deducted from the new plan's cost.
- Pay using card, PayPal, or any active billing method.
The upgrade is live immediately. New features become available right away.
Proration explained
If you're 30 days into a 90-day Starter plan and upgrade to Growth, you get 60 days of value credited from Starter. That credit is deducted from the Growth price, and you pay only the difference.
Downgrades
You can downgrade at any time from Account → Plan → Change plan. The downgrade takes effect at the end of the current billing cycle — you keep the higher plan's features until then.
FAQ
Can I switch between monthly and annual?
Yes. Pick a different billing cycle on the plan screen. The remaining value of your current cycle is credited against the new one.
Will I lose data if I downgrade?
No — product, order, and customer data is preserved. Some features (advanced reports, multi-warehouse, extra POS seats) become read-only or hidden if your new plan doesn't include them.
Are taxes added to the plan price?
Tax is added based on the billing country you set under Account → Billing. The final total appears before you pay.
What payment methods are accepted for the plan itself?
Card (Visa, Mastercard, Amex) and PayPal. We do not accept cash, cheque, or COD for plan payments.
How do I cancel?
From Account → Plan, click Cancel plan. The cancellation takes effect at the end of the current billing cycle. Your store stays online but moves to the Free tier.