Receive online payments on LaunchMyStore
Online payments accept cards, wallets, and local methods at checkout and deposit funds to your bank account. This guide covers how to enable a gateway, refund customers, and reconcile payouts — whether you sell domestically, internationally, or both.
1. Pick a gateway
LaunchMyStore connects to many gateways. The most common are:
- Stripe — global, cards + Apple Pay + Google Pay + 50 local methods, 135+ currencies.
- PayPal — global, popular with cross-border buyers.
- Razorpay — India, cards + UPI + net-banking + wallets.
- Regional — PhonePe, Paytm, Bkash, GCash, Paystack, Flutterwave, MercadoPago, and more — install from the marketplace.
- COD — cash on delivery, no gateway needed.
- Manual / bank transfer — offline payment with bank details on the order.
You can enable several at once. Customers pick at checkout.
2. Connect the gateway
- Open Settings → Payments.
- Find the gateway tile and click Set up.
- Enter the API keys (or email for PayPal) from the gateway's dashboard.
- Toggle the gateway active.
- Save.
The gateway is now live at checkout. Place a test order to confirm.
3. Track your earnings
LaunchMyStore does not hold your money or run a separate settlement ledger — each gateway collects payments and pays them out to your bank on its own schedule. To watch funds move, use the gateway's own dashboard, where you'll find:
- Pending / on-hold balance — funds the customer has paid but that have not yet cleared for payout.
- Available balance — cleared funds awaiting the next payout to your bank.
- Payout history — payouts already sent to your bank, with the bank reference you need for reconciliation.
- Refunds — money returned to customers, deducted from your balance.
On the LaunchMyStore side, every paid order appears under Orders with its payment status, so you can match orders to the deposits shown in your gateway dashboard.
4. Refund a customer
Open the order, click Refund, and choose full or partial. The money flows back through the same gateway and shows in the customer's account within the gateway's normal refund window (5–10 days for cards; instant for PayPal balance).
5. Customise the checkout
Apps with a payment customization function can hide, rename, or reorder methods. For example:
- Hide COD on orders above $500.
- Rename "Stripe" to "Pay with card".
- Move "Apple Pay" to the top.
6. Selling in multiple currencies
You don't need to switch on currencies one by one. Your store currency is set automatically from your store's country (change it under Account → Store Details), and the storefront automatically converts prices for international shoppers so each buyer sees and pays in their own currency. You can fine-tune how prices convert — including an optional conversion-fee markup and manual exchange rates — in your store's Currency Exchange Rates settings.
FAQ
How long until funds reach my bank?
Depends on the gateway. Stripe usually pays out 2–7 days after the order, PayPal pays to wallet instantly (you withdraw on your own schedule), Razorpay pays T+1 business day. Check your gateway dashboard.
Why is my payout less than the order subtotal?
Gateway fees (around 2.9% + flat) and the LaunchMyStore service fee are deducted before payout. Refunds also reduce the balance.
Does LaunchMyStore hold my money?
No — the payment gateway holds and disburses funds. LaunchMyStore only deducts its service fee. Funds never sit on a LaunchMyStore account.
Can I run multiple gateways at the same time?
Yes. A common setup is Stripe + PayPal + a regional gateway. Each gateway's payouts come independently.
Where do I see test transactions?
If your gateway has a test mode (Stripe test keys, PayPal sandbox), test orders show in your gateway's test dashboard but not in your live payouts.