Notify customers when a product is back in stock

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Notify customers when a product is back in stock

Telling buyers when a sold-out product returns turns lost demand into recovered sales. LaunchMyStore exposes the out-of-stock state on the storefront, and a back-in-stock app from the marketplace closes the loop with email or SMS notifications.

How out-of-stock is detected

A product (or a specific variant) is out of stock when its quantity across all selling-eligible warehouses reaches zero. The storefront then:

  • Shows the Out of stock badge on the product card and product page.
  • Disables the Add to cart button (or shows Notify me if a back-in-stock app is installed).
  • Hides the variant from selection if you've set the option to do so in the theme settings.

Mark a product as unavailable manually

  1. Go to Products and open the product.
  2. Set Status to Draft to hide the product entirely, or set quantity to 0 across warehouses to keep the listing visible but unavailable.
  3. Save.

Install a Back-in-Stock app

Go to Apps > Marketplace and search for “back in stock”. Apps from the marketplace can:

  • Replace the disabled Add to cart with a Notify me button.
  • Collect the shopper's email (and optionally phone number).
  • Send an automated email or SMS the moment inventory becomes available again.
  • Report on demand — see which sold-out products have the longest waitlist so you know what to restock first.

FAQ

Will the product still show in search results when out of stock?

Yes — it remains crawlable, but with the out-of-stock badge. To remove it from search, set status to Draft.

Does the notify-me waitlist work per variant?

Most back-in-stock apps track requests per variant, so a buyer waiting on Medium / Black is notified only when that specific variant is restocked.

Can I prevent overselling?

Yes — overselling is prevented automatically. Once a product or variant reaches zero stock, the storefront disables purchase, and inventory is decremented in real time at checkout. Two buyers can't both buy the last unit.

How do I see which products are low on stock?

Open Analytics > Products for low-stock alerts, or filter the Products list by inventory level.

Is there an in-app push notification to buyers?

Email and SMS are the standard channels. Some apps also support browser push notifications.

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